Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the protective film on the soles is intact for a full refund.
How do I find my correct size?
Our footwear generally runs true to size. We recommend checking our detailed Size Guide, which includes measurements in inches and centimeters, to find your perfect fit.
Are your products ethically sourced?
Yes, we partner with certified manufacturers who prioritize fair labor practices and sustainable material sourcing to ensure every step you take is a responsible one.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link so you can monitor your package's journey to your doorstep.